alpha car hire - queensland airport car hire companies
Alpha Car Hire is one of the fastest growing independent car rental companies in Australia. We boast a large fleet of NEW rental cars that are well maintained for the safety of our car hire customers. The range of car rentals include small economy cars, luxury SUVs, 8 seater vans and commercial vehicles.
Alpha Car Hire is conveniently located in Brisbane, Gold Coast, Melbourne and Sydney. Our goal is to offer quality car entals whilst remembering that our customer service will set us above the rest.
Alpha Car Hire Rental Terms for travel between 01-Jan-2011 and 31-Dec-2012
Payment
The total booking value will be secured directly by the supplier upon collection. At time of rental please have your current drivers licence and credit card with you. This supplier requires the cost of the rental plus a pre-authorisation of up to AUD330.00 for passenger vehicles on your credit card as a security bond. The hirer's credit card must authorise for this amount. The security bond is held as a security through the rental period and returned in full if no further charges apply (this is done automatically by your bank). We accept American Express, Visa, MasterCard and Diners Club (NB: Visa/MasterCard required at time of booking). American Express and Diners Club will incur an additional 4.5% surcharge on any transaction. Visa and MasterCard will incur an additional 2% surcharge on any transaction.
The only debit cards we accept are Visa/MasterCard Debit.
Cancellation Policy
The supplier reserves the right to charge a minimum cancellation fee of $50 if 7 or more days notice is provided prior to the day of collection. It is at the supplier's discretion to charge up to 50% of the rental cost if less than 7 days notice is given or if you don't show on the day of rental.
Driver's Licences:
All full, current Australian and overseas or international licences are accepted. Drivers are to be a minimum age of 21 years old. Drivers between the age of 21 and 24 will incur a daily underage fee of $15 a day and are restricted to vehicle size (intermediate category).
1 Agreement
1.1 This is an Agreement between You (‘You’ includes any additional renters and authorised drivers) and the Company (Car Rental Company) to rent the Vehicle including all its accessories, tools, tyres and equipment as well as any replacement vehicle.
1.2 This Agreement (including any addendum or memorandum) shall be read and construed in its entirety and shall constitute the entire agreement between the Company and You and shall supersede all other provisions, terms, warranties or conditions contained in any other agreement, brochure, promotion, website advertisement or any other document.
1.3 This Agreement shall be governed by the laws of Queensland. Any actions, claims, demands or suits arising out of or in respect of this Agreement must be brought in the courts in Brisbane, Queensland.
2 Return of Vehicle
2.1 You agree to return the Vehicle to the Return Location at the Return Time on the Return Date.
2.2 If You return the Vehicle to another location, You will be charged for all costs associated with transporting or towing the Vehicle to the Return Location unless otherwise agreed by the Company.
2.3 The Company must agree in writing to any extension of the rental period beyond that specified in this Agreement prior to the Return Date otherwise the Vehicle will immediately be reported to the police as stolen.
2.4 If you return the Vehicle late without the Company’s permission, You will be charged for the late return at a rate equivalent to double the daily standard gross rental charge for the Vehicle, plus the daily rate charge applicable to Reduction Option 1.
2.5 The Company may take possession of the Vehicle at its sole discretion without prior demand to You and at your expense if there has been a breach of any terms or conditions of this Agreement or if the Vehicle is illegally parked, used in violation of the law or is apparently abandoned, if the seal of the odometer is broken, or otherwise tampered with. You will be responsible for an extra charge based on 500kms per day at 50 cents per kilometre, but also for any cost of repairing or replacing the odometer.
2.6 If you attempt to return the Vehicle to the Return Location and it is not open for business at the time You return the Vehicle, the Vehicle will be deemed to have been returned at the time when that Return Location next opens for business. The rental shall continue until that time. You shall remain fully responsible for the Vehicle unless other arrangements has been agreed to in writing by the Company.
2.7 The Vehicle must be returned with the amount of fuel equal to that at the time of the rental. If the Vehicle is returned with less fuel the difference will be charged at $3 per litre which may include a service component unless prior arrangements have been made and noted in this Agreement.
2.8 You must only use the fuel specified by the manufacturer of the Vehicle. Using bio-diesel, ethanol or any organic hybrid fuel is strictly considered the wrong fuel type. All costs associated with the use of this fuel including contaminated fuel will be at Your sole expense.
3 Vehicle condition on return
3.1 You acknowledge that the Vehicle is the sole property of the Company and that at the time of receipt of the Vehicle by You it was in good running condition and fit for the purpose for which You required it and You ascertained this on your own inspection of the Vehicle and not as a result of any representation made by the Company, its employees or agents.
3.2 You acknowledge that the only existing damage to the Vehicle at the commencement of this Agreement is that detailed on the Vehicle Condition Report. It is essential that all existing damage is noted by You on the Vehicle Condition Report. Any damage which has not been noted on the Vehicle Condition Report will constitute damage which has occurred subsequent to the commencement of this Agreement for which You shall be charged.
3.3 You agree to return the Vehicle in the same condition, except for ordinary wear and tear (not including windscreen or tyre damage) together with its tools, tyres, accessories and equipment on the Return Location on the Return Date specified in this Agreement (or sooner, if demanded by the Company).
4 Unauthorised and prohibited Use of the Vehicle
4.1 The following persons must not drive the Vehicle:
(a) A person who is not identified as either the Hirer, Joint Hirer or Authorised Driver.
(b) A person who does not have a valid license or is not licensed to drive the hired class of vehicle.
(c) A person whose blood alcohol concentration exceeds the lawful percentage whilst driving the Vehicle.
(d) A person who is driving the Vehicle whilst under the influence of a drug, intoxicating liquor or substance.
(e) A person who has given or for whom You have given a false name, age, address or driver’s licence details.
(f) A person whose driver’s licence has been cancelled, endorsed or suspended within the last 3 years.
(g) A person who has not held an open class driver’s licence for any class of vehicle for less than one year.
(h) A person who uses or intends to use the Vehicle for an illegal purpose, race, contest or performance test of any kind.
4.2 The Vehicle must not be used in the following circumstances:
(a) Any area outside the Area of Use.
(b) Any unsealed roads or off-road conditions unless authorised by the Company in the Area of Use.
(c) The carriage of any persons for hire or the carriage of any inflammable, explosive or corrosive materials.
(d) Pushing or towing any vehicle, trailer, boat or other objects unless the Company has authorised such use in writing.
(e) The carriage of any greater load and/or persons and/or for a purpose for which the Vehicle was designed and constructed or in contravention of any state regulation.
(f) The carriage of any animal in the Vehicle unless authorised in writing or noted in Special Conditions.
(g) The use of the Vehicle for racing, pacemaking, reliability trials, speed trials, hill climbing or being tested in preparation for those activities.
(h) The use of the Vehicle in a dangerous, wilful or reckless manner.
(i) The use of the Vehicle in contravention of any legislation or regulation controlling vehicular traffic.
(j) The use of the Vehicle in an unsafe or unroadworthy condition.
5 Change of Vehicle
Should the Vehicle booked be unavailable for any reason, the Company reserves the right to substitute an alternative vehicle without prior notification and at no extra cost to You. This shall not constitute a breach of contract.
6 Accidents
6.1 In the event of an accident You must:
(a) record the Time/Date/Location;
(b) record the other parties full names, addresses, vehicle registrations, car types as well as any property damage in circumstances where the accident did not involve another motor vehicle;
(c) record the name of their insurance company;
(d) not admit liability;
(e) notify the nearest police station within 24 hours of the accident;
(f) promptly report the accident within 48 hours to the Company at the location where the Vehicle was hired; and
(g) fully complete and sign the Accident Report Form (located in the Vehicle).
6.2 If You do admit liability for any claim, loss or demand You agree that such admission is a breach of this Agreement.
6.3 In the event of an accident, the towing and retrieval of the Vehicle to the closest Company depot is at Your expense up to the amount of your Liability Waiver where it applies or for the full amount where it doesn’t apply. There is no refund for monies paid for the unused portion of the rental period.
6.4 A minimum administration fee of $75 per accident file will apply (to cover the costs of processing).
7 Damage Waiver
7.1 You will receive the benefit of the Company's insurance with its insurer in respect of damage to the Vehicle or damage to any third party property other than any property owned by You (or any friend, relative, associate or passenger) or any property in your physical or legal control provided You:
(a) have paid the minimum Liability Waiver set out in this Agreement (regardless of who is at fault);
(b) are not in breach of this Agreement and have not caused any other person to have acted in a manner which is in contravention of this Agreement;
(c) are not covered under any other policy of insurance:
(d) have provided such information and assistance as may be requested by the Company’s insurer.
7.2 If cover is provided You authorise the Company’s insurer, at its sole discretion, to defend or settle any legal proceedings. The Company’s insurer shall have the sole conduct of any proceedings. Any such proceedings shall be brought or defended in your name or the name of the Authorised Driver.
7.3 Regardless of whether cover is provided, You will remain responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs.
8 Cleaning
The Vehicle must be returned in a reasonable state of cleanliness or You may be charged a cleaning fee up to $60.00. Smoking is not permitted in the Vehicles or a cleaning & deodorising process will be necessary at a charge of $60.00.
9 Kilometre Allowance
The Kilometre Allowance per day and Charge Per Excess Kilometre Fee is indicated on Rental Vehicle Agreement Part A. The applicable Excess Kilometre Fee is payable by You to the Company on return of the Vehicle.
10 Your Obligations
10.1 You (including any authorised driver and/or joint hirer) are jointly and severally responsible for compliance with terms and conditions of this Agreement.
10.2 By entering into this Agreement You are responsible for and irrevocably authorise the Company to debit the credit card provided or any other credit card provided and You will pay the Company on demand any balance with the following charges:
(a) the rental charges specified in this Agreement (must be cleared funds before a vehicle is delivered);
(b) all charges claimed by the Company in respect of parking and/or any other traffic violations incurred during the period of time or until such later time as the Vehicle is returned to the Company. An additional administration fee of $99 per final infringement will apply to cover the costs of processing;
(c) all costs associated with the repossession of the Vehicle;
(d) all costs associated with the breaking of any special conditions;
(e) all costs associated with the early return or termination of the Rental Agreement until the end of the period specified in this Agreement;
(f) all late fees associated with the return of the Vehicle outside of the normal Rental Agreement;
(g) a fee of up to $2.00 per kilometre for the relocation of all Vehicles up to the point they are dropped off to the Company;
(h) all repairs to the Vehicle unless they are authorised in writing by the Company prior to the repair date;
(i) all loss or damage to the Vehicle (including the loss of use of that Vehicle – ‘demurrage’), legal expenses, assessment fees, towing and recovery, consequential third party damage, storage, company service charges, any appraisal of the vehicle and the loss of any use of the vehicle where:
(i) You have breached this Agreement;
(ii) the Vehicle is involved in a Single Vehicle Incident unless the Company waives such loss to the Single Vehicle Incident Liability amount (which amount will apply in addition to the Standard Liability Charge). A Single Vehicle Incident is defined as any incident where the Vehicle suffers loss or damage as a result of an impact with any object when animate or inanimate except another vehicle which can be fully identified and details of which have been provided by You or on your behalf to the Company;
(iii) You have been deemed negligent in any action thereby resulting in damage to the Vehicle or third party property;
(iv) You have damaged the Vehicle by any wilful or reckless misconduct;
(v) You have left the Vehicle unlocked or left the keys in the Vehicle;
(vi) You have not kept the key secure and under your personal control;
(vii) the underbody of the Vehicle is damaged regardless of cause except where there is a collision with another vehicle;
(viii) the Vehicle is totally or partially immersed in water regardless of the cause;
(ix) the interior of the Vehicle is damaged regardless of the cause, including by water due to the convertible roof (if any) being opened or left open, except where there is a collision with another vehicle;
(x) the tyres of the Vehicle are damaged other than by normal wear and tear;
(xi) You have failed to maintain all fluid and fuel levels of the Vehicle or failed to immediately rectify or report to the Company any defect in the Vehicle of which you have become or ought to have become aware;
(xii) the Vehicle is damaged by loading or unloading, normal wear and tear excepted;
(xiii) the exterior of the Vehicle including but not limited to the roof is damaged regardless of cause except where there has been a collision with another vehicle.
10.3 If You have paid by use of a credit card, or directed the Company to bill the charges to some other person, corporation, firm or organisation who or which fails to make payment when due, You will immediately pay the full amount due to the Company on demand.
10.4 You irrevocably agree and authorise the Company to use the credit card/s provided for payment of any amount due under this Agreement even if a signed credit card voucher has been returned.
11 General Provisions
11.1 Immediately upon receipt, You must provide the Company with every summons, complaint or paper in relation to any accident or loss involving the Vehicle.
11.2 You will not refuse or fail to take any blood analysis or breath test requested by the police or as required by law.
11.3 You acknowledge that the Company relies on the truth of your representations in this Agreement.
11.4 You irrevocably release and hold harmless the Company, its employees and agents from all claims for loss or damage to personal property owned by You or others left in the Vehicle, or which is received, handled or stored by the Company at any time before, during or after the rental period, whether due to the Company's negligence or otherwise.
11.5 Except as provided by law, You or passengers in the Vehicle are not the agent, servant or employee of the Company for any purpose whatsoever.
11.6 The Company gives no express warranties in relation to the Vehicle. Certain conditions and warranties are imported by statute, whether Commonwealth or State, which cannot be excluded, restricted or modified, such as those under the Trade Practices Act 1974. Where the Company is permitted to limit its liability under those statutes for breach of any implied condition or warranty, the Company limits its liability to replacement, repair or re-supply of the Vehicle. All warranties, conditions and other obligations which may otherwise be implied are expressly excluded by this Agreement in their entirety.
11.7 The Company is not liable to You or any other person for any indirect, special, incidental or consequential loss relating to this Agreement. In the event of no alternative vehicle being available to You the Company’s liability is limited to a refund of the rental charge or in the case of mechanical failure (unless caused by You) the remainder of the rental period.
11.8 No right of the Company under this Agreement can be waived except by writing of an authorised officer of the Company.
11.9 Notwithstanding any other provision of this Agreement, a goods and services tax (GST) or any similar tax, stamp duty or any other tax, duty, surcharge, levy or fee (charges) imposed by Local, State or Federal Government that is charged and collected by the Company is imposed anywhere in Australia and has application to any supply or use made under or in connection with this Agreement or in relation to the use or the likely use of any roads, facilities or other infrastructure by You or in relation to the provision of rental or other services to You .
11.10 You acknowledge that your interest in the Vehicle is as a bailee of the Company only and that You agree not to part with possession, dispose of, encumber or assign any right or interest in the Vehicle and not create any lien on the Vehicle for repairs.
11.11 Words used in this Agreement to denote any gender shall include all genders, singular words including the plural.
11.12 You and/or the Authorised Driver agree to indemnify the Company from and against any or all claims, demands, actions, liabilities, losses, costs and expenses (including, but not limited to legal costs on an indemnity basis), incurred by the Company as a consequence of any breach by You or the Authorised Driver of this Agreement or the failure for whatever reason of the due and punctual performance of your obligations under this Agreement.
11.13 We accept American Express, Visa, Mastercard and Diners Club. American Express and Diners Club will incur an additional 4.5% surcharge on any transaction. Visa and Mastercard will incur an additional 2% surcharge on any transaction.
11.14 You acknowledge that the Company has not in any way represented itself to You as an entity carrying on the business of insurance.
11.15 You must make yourself available to assist the company in any actions mentioned in this agreement that may arise out of your hire of the vehicle.
11.16 Either party may terminate the Rental Agreement at any time if the other party breaches the Rental Agreement.
12 Privacy Notice
The Company has always valued the privacy of personal information. When we collect, use, disclose or handle personal information, we will be bound by the Privacy Act (Commonwealth). The Company collects personal information to offer, provide, manage and administer its services and products. The Company discloses personal information to third parties who we believe are necessary to assist us in providing the relevant services and products to our customers. However, we limit the use and disclosure of any personal information provided by us to such third parties for the specific purpose for which it was supplied. The Company will not release your personal information to anyone other than to which we have already identified. If you would like a copy of our Privacy Policy, or you wish to seek access to or correct the personal information we collect or disclose a value, please contact The Company.
The total booking value will be secured directly by the supplier upon collection. At time of rental please have your current drivers licence and credit card with you. This supplier requires the cost of the rental plus a pre-authorisation of up to AUD330.00 for passenger vehicles on your credit card as a security bond. The hirer's credit card must authorise for this amount. The security bond is held as a security through the rental period and returned in full if no further charges apply (this is done automatically by your bank). We accept American Express, Visa, MasterCard and Diners Club (NB: Visa/MasterCard required at time of booking). American Express and Diners Club will incur an additional 4.5% surcharge on any transaction. Visa and MasterCard will incur an additional 2% surcharge on any transaction.
The only debit cards we accept are Visa/MasterCard Debit.
Cancellation Policy
The supplier reserves the right to charge a minimum cancellation fee of $50 if 7 or more days notice is provided prior to the day of collection. It is at the supplier's discretion to charge up to 50% of the rental cost if less than 7 days notice is given or if you don't show on the day of rental.
Driver's Licences:
All full, current Australian and overseas or international licences are accepted. Drivers are to be a minimum age of 21 years old. Drivers between the age of 21 and 24 will incur a daily underage fee of $15 a day and are restricted to vehicle size (intermediate category).
1 Agreement
1.1 This is an Agreement between You (‘You’ includes any additional renters and authorised drivers) and the Company (Car Rental Company) to rent the Vehicle including all its accessories, tools, tyres and equipment as well as any replacement vehicle.
1.2 This Agreement (including any addendum or memorandum) shall be read and construed in its entirety and shall constitute the entire agreement between the Company and You and shall supersede all other provisions, terms, warranties or conditions contained in any other agreement, brochure, promotion, website advertisement or any other document.
1.3 This Agreement shall be governed by the laws of Queensland. Any actions, claims, demands or suits arising out of or in respect of this Agreement must be brought in the courts in Brisbane, Queensland.
2 Return of Vehicle
2.1 You agree to return the Vehicle to the Return Location at the Return Time on the Return Date.
2.2 If You return the Vehicle to another location, You will be charged for all costs associated with transporting or towing the Vehicle to the Return Location unless otherwise agreed by the Company.
2.3 The Company must agree in writing to any extension of the rental period beyond that specified in this Agreement prior to the Return Date otherwise the Vehicle will immediately be reported to the police as stolen.
2.4 If you return the Vehicle late without the Company’s permission, You will be charged for the late return at a rate equivalent to double the daily standard gross rental charge for the Vehicle, plus the daily rate charge applicable to Reduction Option 1.
2.5 The Company may take possession of the Vehicle at its sole discretion without prior demand to You and at your expense if there has been a breach of any terms or conditions of this Agreement or if the Vehicle is illegally parked, used in violation of the law or is apparently abandoned, if the seal of the odometer is broken, or otherwise tampered with. You will be responsible for an extra charge based on 500kms per day at 50 cents per kilometre, but also for any cost of repairing or replacing the odometer.
2.6 If you attempt to return the Vehicle to the Return Location and it is not open for business at the time You return the Vehicle, the Vehicle will be deemed to have been returned at the time when that Return Location next opens for business. The rental shall continue until that time. You shall remain fully responsible for the Vehicle unless other arrangements has been agreed to in writing by the Company.
2.7 The Vehicle must be returned with the amount of fuel equal to that at the time of the rental. If the Vehicle is returned with less fuel the difference will be charged at $3 per litre which may include a service component unless prior arrangements have been made and noted in this Agreement.
2.8 You must only use the fuel specified by the manufacturer of the Vehicle. Using bio-diesel, ethanol or any organic hybrid fuel is strictly considered the wrong fuel type. All costs associated with the use of this fuel including contaminated fuel will be at Your sole expense.
3 Vehicle condition on return
3.1 You acknowledge that the Vehicle is the sole property of the Company and that at the time of receipt of the Vehicle by You it was in good running condition and fit for the purpose for which You required it and You ascertained this on your own inspection of the Vehicle and not as a result of any representation made by the Company, its employees or agents.
3.2 You acknowledge that the only existing damage to the Vehicle at the commencement of this Agreement is that detailed on the Vehicle Condition Report. It is essential that all existing damage is noted by You on the Vehicle Condition Report. Any damage which has not been noted on the Vehicle Condition Report will constitute damage which has occurred subsequent to the commencement of this Agreement for which You shall be charged.
3.3 You agree to return the Vehicle in the same condition, except for ordinary wear and tear (not including windscreen or tyre damage) together with its tools, tyres, accessories and equipment on the Return Location on the Return Date specified in this Agreement (or sooner, if demanded by the Company).
4 Unauthorised and prohibited Use of the Vehicle
4.1 The following persons must not drive the Vehicle:
(a) A person who is not identified as either the Hirer, Joint Hirer or Authorised Driver.
(b) A person who does not have a valid license or is not licensed to drive the hired class of vehicle.
(c) A person whose blood alcohol concentration exceeds the lawful percentage whilst driving the Vehicle.
(d) A person who is driving the Vehicle whilst under the influence of a drug, intoxicating liquor or substance.
(e) A person who has given or for whom You have given a false name, age, address or driver’s licence details.
(f) A person whose driver’s licence has been cancelled, endorsed or suspended within the last 3 years.
(g) A person who has not held an open class driver’s licence for any class of vehicle for less than one year.
(h) A person who uses or intends to use the Vehicle for an illegal purpose, race, contest or performance test of any kind.
4.2 The Vehicle must not be used in the following circumstances:
(a) Any area outside the Area of Use.
(b) Any unsealed roads or off-road conditions unless authorised by the Company in the Area of Use.
(c) The carriage of any persons for hire or the carriage of any inflammable, explosive or corrosive materials.
(d) Pushing or towing any vehicle, trailer, boat or other objects unless the Company has authorised such use in writing.
(e) The carriage of any greater load and/or persons and/or for a purpose for which the Vehicle was designed and constructed or in contravention of any state regulation.
(f) The carriage of any animal in the Vehicle unless authorised in writing or noted in Special Conditions.
(g) The use of the Vehicle for racing, pacemaking, reliability trials, speed trials, hill climbing or being tested in preparation for those activities.
(h) The use of the Vehicle in a dangerous, wilful or reckless manner.
(i) The use of the Vehicle in contravention of any legislation or regulation controlling vehicular traffic.
(j) The use of the Vehicle in an unsafe or unroadworthy condition.
5 Change of Vehicle
Should the Vehicle booked be unavailable for any reason, the Company reserves the right to substitute an alternative vehicle without prior notification and at no extra cost to You. This shall not constitute a breach of contract.
6 Accidents
6.1 In the event of an accident You must:
(a) record the Time/Date/Location;
(b) record the other parties full names, addresses, vehicle registrations, car types as well as any property damage in circumstances where the accident did not involve another motor vehicle;
(c) record the name of their insurance company;
(d) not admit liability;
(e) notify the nearest police station within 24 hours of the accident;
(f) promptly report the accident within 48 hours to the Company at the location where the Vehicle was hired; and
(g) fully complete and sign the Accident Report Form (located in the Vehicle).
6.2 If You do admit liability for any claim, loss or demand You agree that such admission is a breach of this Agreement.
6.3 In the event of an accident, the towing and retrieval of the Vehicle to the closest Company depot is at Your expense up to the amount of your Liability Waiver where it applies or for the full amount where it doesn’t apply. There is no refund for monies paid for the unused portion of the rental period.
6.4 A minimum administration fee of $75 per accident file will apply (to cover the costs of processing).
7 Damage Waiver
7.1 You will receive the benefit of the Company's insurance with its insurer in respect of damage to the Vehicle or damage to any third party property other than any property owned by You (or any friend, relative, associate or passenger) or any property in your physical or legal control provided You:
(a) have paid the minimum Liability Waiver set out in this Agreement (regardless of who is at fault);
(b) are not in breach of this Agreement and have not caused any other person to have acted in a manner which is in contravention of this Agreement;
(c) are not covered under any other policy of insurance:
(d) have provided such information and assistance as may be requested by the Company’s insurer.
7.2 If cover is provided You authorise the Company’s insurer, at its sole discretion, to defend or settle any legal proceedings. The Company’s insurer shall have the sole conduct of any proceedings. Any such proceedings shall be brought or defended in your name or the name of the Authorised Driver.
7.3 Regardless of whether cover is provided, You will remain responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs.
8 Cleaning
The Vehicle must be returned in a reasonable state of cleanliness or You may be charged a cleaning fee up to $60.00. Smoking is not permitted in the Vehicles or a cleaning & deodorising process will be necessary at a charge of $60.00.
9 Kilometre Allowance
The Kilometre Allowance per day and Charge Per Excess Kilometre Fee is indicated on Rental Vehicle Agreement Part A. The applicable Excess Kilometre Fee is payable by You to the Company on return of the Vehicle.
10 Your Obligations
10.1 You (including any authorised driver and/or joint hirer) are jointly and severally responsible for compliance with terms and conditions of this Agreement.
10.2 By entering into this Agreement You are responsible for and irrevocably authorise the Company to debit the credit card provided or any other credit card provided and You will pay the Company on demand any balance with the following charges:
(a) the rental charges specified in this Agreement (must be cleared funds before a vehicle is delivered);
(b) all charges claimed by the Company in respect of parking and/or any other traffic violations incurred during the period of time or until such later time as the Vehicle is returned to the Company. An additional administration fee of $99 per final infringement will apply to cover the costs of processing;
(c) all costs associated with the repossession of the Vehicle;
(d) all costs associated with the breaking of any special conditions;
(e) all costs associated with the early return or termination of the Rental Agreement until the end of the period specified in this Agreement;
(f) all late fees associated with the return of the Vehicle outside of the normal Rental Agreement;
(g) a fee of up to $2.00 per kilometre for the relocation of all Vehicles up to the point they are dropped off to the Company;
(h) all repairs to the Vehicle unless they are authorised in writing by the Company prior to the repair date;
(i) all loss or damage to the Vehicle (including the loss of use of that Vehicle – ‘demurrage’), legal expenses, assessment fees, towing and recovery, consequential third party damage, storage, company service charges, any appraisal of the vehicle and the loss of any use of the vehicle where:
(i) You have breached this Agreement;
(ii) the Vehicle is involved in a Single Vehicle Incident unless the Company waives such loss to the Single Vehicle Incident Liability amount (which amount will apply in addition to the Standard Liability Charge). A Single Vehicle Incident is defined as any incident where the Vehicle suffers loss or damage as a result of an impact with any object when animate or inanimate except another vehicle which can be fully identified and details of which have been provided by You or on your behalf to the Company;
(iii) You have been deemed negligent in any action thereby resulting in damage to the Vehicle or third party property;
(iv) You have damaged the Vehicle by any wilful or reckless misconduct;
(v) You have left the Vehicle unlocked or left the keys in the Vehicle;
(vi) You have not kept the key secure and under your personal control;
(vii) the underbody of the Vehicle is damaged regardless of cause except where there is a collision with another vehicle;
(viii) the Vehicle is totally or partially immersed in water regardless of the cause;
(ix) the interior of the Vehicle is damaged regardless of the cause, including by water due to the convertible roof (if any) being opened or left open, except where there is a collision with another vehicle;
(x) the tyres of the Vehicle are damaged other than by normal wear and tear;
(xi) You have failed to maintain all fluid and fuel levels of the Vehicle or failed to immediately rectify or report to the Company any defect in the Vehicle of which you have become or ought to have become aware;
(xii) the Vehicle is damaged by loading or unloading, normal wear and tear excepted;
(xiii) the exterior of the Vehicle including but not limited to the roof is damaged regardless of cause except where there has been a collision with another vehicle.
10.3 If You have paid by use of a credit card, or directed the Company to bill the charges to some other person, corporation, firm or organisation who or which fails to make payment when due, You will immediately pay the full amount due to the Company on demand.
10.4 You irrevocably agree and authorise the Company to use the credit card/s provided for payment of any amount due under this Agreement even if a signed credit card voucher has been returned.
11 General Provisions
11.1 Immediately upon receipt, You must provide the Company with every summons, complaint or paper in relation to any accident or loss involving the Vehicle.
11.2 You will not refuse or fail to take any blood analysis or breath test requested by the police or as required by law.
11.3 You acknowledge that the Company relies on the truth of your representations in this Agreement.
11.4 You irrevocably release and hold harmless the Company, its employees and agents from all claims for loss or damage to personal property owned by You or others left in the Vehicle, or which is received, handled or stored by the Company at any time before, during or after the rental period, whether due to the Company's negligence or otherwise.
11.5 Except as provided by law, You or passengers in the Vehicle are not the agent, servant or employee of the Company for any purpose whatsoever.
11.6 The Company gives no express warranties in relation to the Vehicle. Certain conditions and warranties are imported by statute, whether Commonwealth or State, which cannot be excluded, restricted or modified, such as those under the Trade Practices Act 1974. Where the Company is permitted to limit its liability under those statutes for breach of any implied condition or warranty, the Company limits its liability to replacement, repair or re-supply of the Vehicle. All warranties, conditions and other obligations which may otherwise be implied are expressly excluded by this Agreement in their entirety.
11.7 The Company is not liable to You or any other person for any indirect, special, incidental or consequential loss relating to this Agreement. In the event of no alternative vehicle being available to You the Company’s liability is limited to a refund of the rental charge or in the case of mechanical failure (unless caused by You) the remainder of the rental period.
11.8 No right of the Company under this Agreement can be waived except by writing of an authorised officer of the Company.
11.9 Notwithstanding any other provision of this Agreement, a goods and services tax (GST) or any similar tax, stamp duty or any other tax, duty, surcharge, levy or fee (charges) imposed by Local, State or Federal Government that is charged and collected by the Company is imposed anywhere in Australia and has application to any supply or use made under or in connection with this Agreement or in relation to the use or the likely use of any roads, facilities or other infrastructure by You or in relation to the provision of rental or other services to You .
11.10 You acknowledge that your interest in the Vehicle is as a bailee of the Company only and that You agree not to part with possession, dispose of, encumber or assign any right or interest in the Vehicle and not create any lien on the Vehicle for repairs.
11.11 Words used in this Agreement to denote any gender shall include all genders, singular words including the plural.
11.12 You and/or the Authorised Driver agree to indemnify the Company from and against any or all claims, demands, actions, liabilities, losses, costs and expenses (including, but not limited to legal costs on an indemnity basis), incurred by the Company as a consequence of any breach by You or the Authorised Driver of this Agreement or the failure for whatever reason of the due and punctual performance of your obligations under this Agreement.
11.13 We accept American Express, Visa, Mastercard and Diners Club. American Express and Diners Club will incur an additional 4.5% surcharge on any transaction. Visa and Mastercard will incur an additional 2% surcharge on any transaction.
11.14 You acknowledge that the Company has not in any way represented itself to You as an entity carrying on the business of insurance.
11.15 You must make yourself available to assist the company in any actions mentioned in this agreement that may arise out of your hire of the vehicle.
11.16 Either party may terminate the Rental Agreement at any time if the other party breaches the Rental Agreement.
12 Privacy Notice
The Company has always valued the privacy of personal information. When we collect, use, disclose or handle personal information, we will be bound by the Privacy Act (Commonwealth). The Company collects personal information to offer, provide, manage and administer its services and products. The Company discloses personal information to third parties who we believe are necessary to assist us in providing the relevant services and products to our customers. However, we limit the use and disclosure of any personal information provided by us to such third parties for the specific purpose for which it was supplied. The Company will not release your personal information to anyone other than to which we have already identified. If you would like a copy of our Privacy Policy, or you wish to seek access to or correct the personal information we collect or disclose a value, please contact The Company.
INCLUSIONS AND EXTRAS
Options to Reduce Your Liability - Passenger Vehicles
All passenger vehicles come with fully comprehensive insurance with a standard liability of $3,300 in our standard rates.
All passenger vehicles come with fully comprehensive insurance with a standard liability of $3,300 in our standard rates.
Premium Protection Package - over 25
A Premium Protection Package is available to renters over the age of 25 at an additional cost. If this package is selected it will reduce your Single and Multi Vehicle Accident damage and provide total peace of mind for as little as an additional $22.00 per day (1-7 days), $18.80 per day (8-14 days) or $16.60 (15+ days). By selecting the Premium Protection Package you will reduce your financial responsibility for accident damage to $550.00. The hirer is given the benefit of this coverage subject to the conditions of hire.
A Premium Protection Package is available to renters over the age of 25 at an additional cost. If this package is selected it will reduce your Single and Multi Vehicle Accident damage and provide total peace of mind for as little as an additional $22.00 per day (1-7 days), $18.80 per day (8-14 days) or $16.60 (15+ days). By selecting the Premium Protection Package you will reduce your financial responsibility for accident damage to $550.00. The hirer is given the benefit of this coverage subject to the conditions of hire.
Collision Damage Liability - over 25
A Collision Damage Liability is an optional extra that can be taken out to reduce your financial responsibility for multi vehicle accidents only to $550 by paying an additional $13.20 per day (1-7 Days), $11.00 per day (8-14 Days) OR $8.80 per day (15 Days Plus). This Collision Damage Waiver is optional. The hirer is given the benefit of this coverage subject to the conditions of hire.
A Collision Damage Liability is an optional extra that can be taken out to reduce your financial responsibility for multi vehicle accidents only to $550 by paying an additional $13.20 per day (1-7 Days), $11.00 per day (8-14 Days) OR $8.80 per day (15 Days Plus). This Collision Damage Waiver is optional. The hirer is given the benefit of this coverage subject to the conditions of hire.
Collision Damage Liability - under 25
A Collision Damage Liability (under 25) is an optional extra that can be taken out to reduce your financial responsibility for multi vehicle accidents only to $1100.00 by paying an additional $20.00 per day (1-6 Days), $18.15 per day (7-29 Days) OR $13.20 per day (30 Days Plus). This under age Collision Damage Waiver is optional. The hirer is given the benefit of this coverage subject to the conditions of hire.
A Collision Damage Liability (under 25) is an optional extra that can be taken out to reduce your financial responsibility for multi vehicle accidents only to $1100.00 by paying an additional $20.00 per day (1-6 Days), $18.15 per day (7-29 Days) OR $13.20 per day (30 Days Plus). This under age Collision Damage Waiver is optional. The hirer is given the benefit of this coverage subject to the conditions of hire.
Exclusions to Collision Damage Liability & Premium Protection Package
Hirers are advised that all reversing damage, overhead, undercarriage, water, hail damage, abuse, negligence, however caused - is at the hirer's risk and is not covered by Collision Damage Liability or Premium Protection Package.
Hirers are advised that all reversing damage, overhead, undercarriage, water, hail damage, abuse, negligence, however caused - is at the hirer's risk and is not covered by Collision Damage Liability or Premium Protection Package.
Please note that insurance is void if the rental vehicle is driven on unsealed roads.
Administration Charges:
$220.00 admin fee is included in the Single Vehicle Damage Liability
$220.00 admin fee is included in the Multi Vehicle Damage Liability
$55.00 admin fee is charged in addition to unpaid toll fees incurred by the hirer during the rental period
$99.00 admin fee is charged in addition to any traffic infringements incurred by the hirer during the rental period
$220.00 admin fee is included in the Single Vehicle Damage Liability
$220.00 admin fee is included in the Multi Vehicle Damage Liability
$55.00 admin fee is charged in addition to unpaid toll fees incurred by the hirer during the rental period
$99.00 admin fee is charged in addition to any traffic infringements incurred by the hirer during the rental period
Additional Driver:
Additional drivers are protected if nominated for a one off fee per driver.
Child Restraints:
Booster seats, baby seats or capsules if available will incur daily fees.
Rental Duration:
Rental day period is 24 hours, extra hours are 1/3 daily rate until daily rate is reached. Kilometre per day of travel allowance is extended at 1/3 of daily allocation per hour until daily allocation is reached.
Refunds:
There are no refunds for early returns. Any change of plans including requests to extend must be notified to our office.
There are no refunds for early returns. Any change of plans including requests to extend must be notified to our office.
Fuel:
Your vehicle will be supplied with a full tank of fuel. We ask you to refill the tank on return; otherwise a penalty charge for refueling will be made. This cost is $3.00 per litre with a minimum charge of $30.00.
Your vehicle will be supplied with a full tank of fuel. We ask you to refill the tank on return; otherwise a penalty charge for refueling will be made. This cost is $3.00 per litre with a minimum charge of $30.00.
Breakdown:
All vehicles are covered by RACV 24-hour roadside assistance.
All vehicles are covered by RACV 24-hour roadside assistance.
Street Directory:
Available upon request. Fees may be applicable.
After Hour Service
After hours pickup or drop off is not applicable with exception of Melbourne City which allows after hour drop off only.
Available upon request. Fees may be applicable.
After Hour Service
After hours pickup or drop off is not applicable with exception of Melbourne City which allows after hour drop off only.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Car Rental Republic Ltd, a specialist in worldwide car rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.